Account Management
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Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD” Select the “PASSWORD” tab Use the provided boxes to enter your current password and then provide a new password and ...
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How do I change my email address?
Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD” Use the provided boxes to enter your new email address and confirm it by clicking "Save Changes" -
How do I update my credit card information?
If you signed up through IN-APP SUBSCRIPTIONS follow the instructions for your device below: Billing information for subscriptions managed by iTunes, please see here: iOS subscription Billing information for subscriptions managed by Google Play, please see here: Google Play s... -
How do I find my billing information & receipts?
If you want to see your renewal date or your receipts, please use the following instructions: If you signed up through IN-APP SUBSCRIPTIONS follow the instructions for your device below: Billing information for subscriptions managed by iTunes, please see here: iOS subscription Billi... -
I have been charged and I'm having trouble accessing the videos on the App
Sometimes the in-app purchases don't always sync perfectly. If you have made an in-app purchase and you are having trouble accessing the content in the App, you will need to go and restore your purchase to get your account synced. Please restore the purchase by following the instructions below;... -
How do I upgrade my subscription?
If you signed up through IN-APP SUBSCRIPTIONS follow the instructions for your device below: Billing information for subscriptions managed by iTunes, please see here: iOS subscription Billing information for subscriptions managed by Google Play, please see here: Google Play s... -
How do I cancel my subscription?
How to cancel your subscription if you initially signed up via our website - not applicable to iTunes or GooglePlay subscriptions. If you signed up through IN-APP SUBSCRIPTIONS follow the instructions for your device below: For canceling subscriptions managed by iTunes, please see he... -
To contact MVMNT, you can: Fill out our contact form For Billing and Technical Support please email: mvmnt@uscreen.support For content-specific questions about MVMNT please email: support@mobility-mvmnt.com MVMNT does not have a customer service phone number.