Account Management

  • How do I cancel my subscription?

    We are sorry to see you go :( Please follow the instructions below to cancel: Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD”  Select the “BILLING” tab  Scroll to t...
  • How do I change my email address

    Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD”  Use the provided boxes to enter your new email address and confirm it by clicking "Save Changes" 
  • How do I change my password?

    Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD”  Select the “PASSWORD” tab  Use the provided boxes to enter your current password and then provide a new password and ...
  • How do I update my credit card information?

    Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD”  Select the “BILLING” tab  Under Payment Methods select “USE ANOTHER CARD”  Update your credit card info and click "SA...
  • How do I upgrade my subscription?

    Login to your MVMNT account. IMPORTANT: Login to Mobility MVMNT through a web browser (Safari, Chrome, Firefox, etc. Not the MVMNT App) In the top navigation click on “DASHBOARD”  Select the “BILLING” tab  Scroll to the bottom and select “CHANGE PLAN”  Select your new membership plan by clicking ...